Our Team

Find out about our professional and experienced team - who they are, how they can help you and how you can contact them.

 

Rob Alcock

Director

As the company principal and co-founder of the business, Rob has over 15 years experience in financial services, particularly in mortgage advising.

Rob is responsible for ensuring that Synchro Mortgage Solutions provides all its clients with exceptional customer service in all that it offers and in doing so seeks to exceed our customer expectations. In striving for excellence throughout the business he continues to promote family values within.

In his spare time, Rob enjoys playing golf, dining out and is an avid supporter of his local football team.

David Alcock

Business Manager

David, the business co-founder, has been involved in the Financial Services Industry since 2002 in a number of capacities and has had over 30 years’ experience in a number of commercial management roles.

In his capacity as Business Manager he helps to support the smooth running of the operation and manages the company’s relationships with external organisations.

For the past 17 years David has been a “Justice of the Peace”, he also enjoys spending time with his grandchildren, playing golf and supporting local football.

 

James O`Dwyer

Senior Mortgage Consultant

James joined the organisation during August 2015, having worked alongside the business in a previous capacity since 2009.

His appointment complemented the growth in our business and in doing so he offers his 18 years Financial Services experience, primarily from his role working for a large High Street lender.

He is a valuable member of our Team here at Synchro and ensures his clients are given the high level of service required, overseeing their transaction from start to finish.

James is from Walsall in the West Midlands – some of our local clients may need a little time to get used to his accent!

In his spare time he is a keen football fan, he also enjoys spending weekends exploring trails on his mountain bike.

Louise Vernon

Client Account Manager

Louise joined Synchro in 2019, taking up the role of Client Account Manager. She arrived with over 10 years’ experience within the Financial Services sector, with roles ranging from Insurance underwriting and broking, various management roles, all of which utilised her Accountancy background. Louise is AAT qualified so is good with her numbers, this most certainly comes in handy when you’re working with numbers day in, day out!

Her role contains a high degree of client contact, supporting the mortgage application process from start to finish. She plays a significant role within the company’s sales process, underpinning the Advisor team of Rob and James.

Louise has two children (two girls who keep her busy!) and in her limited spare time she enjoys walking, cycling and generally keeping fit. Other hobbies include dining out, visits to the theatre, socialising in general and she remains family orientated.

Ben Moore

Paraplanner

Ben is the newest member of our Team, having joined the company 2021. He has been working in the Financial Services Industry for 10 years, principally as a Mortgage Underwriter for High Street and Specialist banks. As well as his Underwriting background, Ben has also performed several other roles within the mortgage sector, providing him with valuable experience that complements our business.

In his capacity as Paraplanner, its Ben’s role to ensure you have a smooth and efficient journey with your application, at the same time ensuring you receive a high level of customer service. His knowledge and experience gives a first-hand insight into what mortgage lenders may require (he has been on the other side of the fence!) this further aids him in his role, allowing him to process applications more effectively and avoiding delays.

In his spare time, Ben enjoys supporting his local football team, going to the cinema, and spending time with his most prized possession - his Italian Greyhound, Buck!